Privacy

The personal information you forward to GREEK SANDALS OFFICIAL / SUMR OFFICIAL will only be used in order to fulfill the undertakings GREEK SANDALS OFFICIAL / SUMR OFFICIAL have and to assure you the best service.

 

*Your card payment is securely handled using the latest security technology available. The information is being kept for the purpose of delivery of goods to the right address. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. 

 

If you wish to end your subscription of information from GREEK SANDALS OFFICIAL / SUMR OFFICIAL please send an email to info@greeksandalsofficial.com.

By consenting to our SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at info@greeksandalsofficial.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.

You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.

 

Cookies

Cookies are used by GREEK SANDALS OFFICIAL / SUMR OFFICIAL in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. GREEK SANDALS OFFICIAL / SUMR OFFICIAL will not operate properly when cookies are disabled in your web browser.

 

Disclaimer

GREEK SANDALS OFFICIAL / SUMR OFFICIAL ambition is for the website to always be up and running, however GREEK SANDALS OFFICIAL / SUMR OFFICIAL cannot guarantee this.

 

GREEK SANDALS OFFICIAL / SUMR OFFICIAL cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.

 

Due to the color settings of your computer, the colors of the products shown in the pictures in the GREEK SANDALS OFFICIAL / SUMR OFFICIAL can differ from their actual colors. GREEK SANDALS OFFICIAL / SUMR OFFICIAL cannot be held responsible for any such discrepancy.

 

Currencies

GREEK SANDALS OFFICIAL / SUMR OFFICIAL cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the SHEKELS into any other currency.

 

Payment method

We accept payments with the following credit cards : VISA, MasterCard, American Express, Diners).

The order amount will be held on the customer’s card once the order has been placed = The card will be charged as soon as the order is confirmed.

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Exchanges, returns and refunds

If you are not satisfied with your purchase, you reserves the right to return the goods within two weeks (14 days) of receiving the goods on condition of the following: The goods are returned in the same condition and quantity as when received. The goods are unused. 

The cancellation of a transaction is in accordance with the consumer protection (cancelation of a transaction) regulations, 2010 and the consumer protection law 1981 of the state of Israel.

If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return. For some goods, the original packaging may constitute part of the value of the

Returned goods are checked and if the above conditions are fulfilled, the amount is deposited back into the customer's account. There will also be a 5% cancellation fee for all cancellations. 

When exercising your right to return an item, the shipment is paid by the customer. When returning an item, please enclose your receipt with your name, address and account no. GREEK SANDALS OFFICIAL / SUMR OFFICIAL will not compensate for returned packages lost in the return shipping. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after GREEK SANDALS OFFICIAL/ SUMR OFFICIAL receives the returned products.

For more informations regarding our returns and exchange policy :

- For orders within Israel, please click here.

- For international orders, please click here

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Repair Service

You may receive a complimentary repair service within 6 months from the day you purchased your sandals only if we consider the item faulty.

In order to assist you, please send us an email to info@greeksandalsofficial.com including detailed images of your product and the damaged area.

Please bare in mind that in this case, shipping and customs charges for returning the product are a burden of the customer.

Kind Notice

General wear and tear will not be covered by this service and all complimentary repairs are at the discretion of SUMR Official / Greek Sandals Official.

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Order confirmation

You will receive an order confirmation by e-mail shortly after placing your order.

 

Shipping and collecting packages

All orders within Israel will be shipped by Tapuz company, attached with a tracking number informationallowing you to track you package. The package will be delivered to the address you have stated as your delivery address.

For international orders, they will be shipped by DHL express.

Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination. It should always say next to the shipment section.

Delivery time

GREEK SANDALS OFFICIAL / SUMR OFFICIAL aims to dispatch goods as quickly as possible and customers should expect to receive their goods within Israel up to 3 business days, for the rest of the world delivery time is up to 8 business days.  

 

Local taxes

Please note that local charges (customs duty, sales tax) can occur, depending on your region and local customs duties. These charges are at your own expense.

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

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